PRIVACY POLICY

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

INFORMATION WE COLLECT

Personal Information

  • Full name, email address, and phone number
  • Bank account information for transactions
  • Basic profile information
  • Payment and delivery details

Transaction Data

  • Gold purchase and sale transactions
  • Payment method and transaction history
  • Investment portfolio and balance information

Technical Information

  • IP address, device information, and browser type
  • App usage data and user interactions
  • Location data (with your permission)

HOW WE USE YOUR INFORMATION

Service Delivery

  • Process gold transactions
  • Maintain your investment portfolio
  • Provide customer support
  • Send transaction confirmations

Security & Protection

  • Account security
  • Fraud prevention
  • Transaction verification
  • Data protection

Communication

  • Send price alerts
  • Marketing communications
  • Important updates
  • Educational content

Improvement

  • Analyze app usage patterns
  • Improve user experience
  • Develop new features
  • Security enhancements

DATA PROTECTION & SECURITY

Security Measures

256-bit SSL encryption
Multi-factor authentication
Regular security audits
Secure data centers

We implement industry-standard security measures to protect your personal and financial information. Our systems are regularly monitored and updated to ensure the highest level of security.

YOUR RIGHTS

Access Your Data

Request a copy of all personal data we hold about you

Correct Information

Update or correct any inaccurate personal information

Data Portability

Receive your data in a structured, machine-readable format

Withdraw Consent

Opt-out of marketing communications at any time

Delete Data

Request deletion of your personal data (subject to legal requirements)

Lodge Complaints

File complaints with relevant data protection authorities

QUESTIONS ABOUT YOUR PRIVACY?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.

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